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Efficient Communication - In an emergency, you need to reach people quickly. Use voice broadcast alerts to reach everyone on your list: voice messages are instantly sent to landlines, cell phones, PDAs, and answering machines to reach hundreds or thousands of recipients.
Features include:
- 24-hour availability
- Customized greetings
- Customized scheduling
- Detailed reports
- Machine recognition
- Caller-response options
- Online access
- Call distribution upload
Around-the-Clock Service - Emergencies don't always happen during office hours. Voice alerts can be sent at any time on every day of the year.
Caller Identification - Your own phone number will display on caller identification screens, so recipients know the call is from a trustworthy source.
Self-Service - It's fast and easy to route broadcasts to your intended recipients: simply upload a call distribution list you've created, and messages will be sent according to your customized schedule.
Any broadcast violating FCC guidelines will not be distributed.
Detailed Reporting - Make sure your message was delivered: customized reports show the number of calls placed, length of calls, whether calls were answered by a person or a machine, and receipt confirmations.
Machine Recognition - Answering machine detection allows unique messages to play depending on whether a machine or a person answers the phone.
Call Response - Call recipients can confirm receipt of the message with just the touch of a button. Other options include transferring them to an emergency hotline for additional information.
Caller Routing - If you want to provide recipients with the option to speak to a live person, direct callers to your call center or to our Live Receptionists for assistance.
24-Hour Customer Service - 2 AM on Christmas Day? We'll still be here for you. Our agents are available to assist you every day of the year.
PATLive reserves the right to terminate any broadcast that does not comply with FCC guidelines.
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